❓ Support & Help
Get assistance with deviver.art projects
📧 Contact Information
Email:
deviverwork@gmail.com
deviverwork@gmail.com
Response Time:
Usually within 24-48 hours
Usually within 24-48 hours
For NekuLoader license issues, include your purchase email and license key.
🐛 Report Issues
NekuLoader Issues:
Report on GitHub Issues
Report on GitHub Issues
Website Issues:
Email us at deviverwork@gmail.com
Email us at deviverwork@gmail.com
When reporting bugs, please include:
- Steps to reproduce the issue
- Expected vs actual behavior
- Screenshots if applicable
- Your OS version (Windows 10/11)
💬 Community & Social
❓ Common Questions
Q: I didn't receive my license key
A: Check your spam folder. If you still don't see it, email us with your Ko-fi transaction ID.
Q: NekuLoader won't start on my computer
A: Make sure you have Java 11+ installed. Windows Defender may also block it - add an exception.
Q: Can I get a refund?
A: Yes! We offer a 30-day money-back guarantee. Email us to request a refund.
Q: How do I transfer my license to a new computer?
A: Email us with your license key and we'll help you transfer it.
✨ Tip: Before contacting support, check the NekuLoader page for FAQs and installation guides.